DIVERSITY is the what.
INCLUSION is the how.
INNOVATION is the why.

Inclusion for Innovation is the core of TMI’s approach. Inclusion is a value input, and when organizations invest in inclusion, innovation is one of several outputs they can expect.

Diversity is WHAT you get when you mix different demographics in one workplace. Inclusion is HOW you make the mix work. Innovation is WHY you want to prioritize the mix through your inclusion strategy.

Of course, your diversity and inclusion strategy should be part of a complete corporate social responsibility strategy, but the resulting innovation is what increases your bottom line, reduces turnover, and makes your workplace exciting and inviting for high-performing and high-potential talent.

Embedding the Inclusion for Innovation paradigm into all of our projects—whether its system-wide leadership development programs, civic engagement facilitations, or social responsibility strategies—allows TMI to build and implement high impact programs with long term effectiveness.

We proudly serve clients that include public, private, religious, nonprofit, university, Fortune 500, government, international, and community interests.

Bipartisan Congressional Pilgrimage

TMI & The Faith & Politics Institute

The Faith & Politics Institute, a nonprofit interfaith organization, invited TMI to help facilitate a bipartisan immigration themed pilgrimage to New York City with members of Congress. “In everything we do at The Faith & Politics Institute, our hope is to promote goodwill on Capitol Hill,” said Elizabeth McCloskey, the institute’s president and CEO. “We seek to create sacred spaces where we invite members of Congress to experience, reflect upon and discuss the poignant human stories that highlight challenging moments and the hope of reconciliation in our nation’s history.”

TMI’s role was to help design and facilitate the sacred space for members of Congress to listen, share, and reflect on the issues surrounding immigration and its role in US history.  TMI traveled with the Congressional delegation to Ellis Island, the African Burial Ground National Monument, the 9/11 Memorial, and the Museum of Jewish Heritage. We shared a meal at Gracie Mansion where Mayor Bloomberg attributed the success and vibrancy of New York City to its high immigration rates and resulting cultural diversity.

A highlight of the pilgrimage was a trip to the New York Historical Society where we participated in the naturalization ceremony for 80 new US citizens from 47 countries. The Congressional pilgrimage was emblematic of the kind of work TMI does best. We helped bring people with diverse opinions together to hear and share personal stories and participate in honest dialogue about challenging topics.  Read Politico’s coverage of the event here.

“This trip is another bipartisan occasion to come together and celebrate the stories and traditions of so many of our families who came to this great country to pursue the American dream and build a brighter future for our children.”

- Majority Leader Eric Cantor (R-Va.)

TMI's Transcontinental Project in the News

BY RANDY HALLMAN Richmond Times-Dispatch

Working with the German Marshall Fund of the United States, TMI is creating “Dialogues for Change” for three cities in Germany and three in the U.S. TMI CEO and co-founder Tiffany Jana said her company has been working with representatives from Austin, Texas; Memphis, Tenn.; and Flint, Mich., and from Leipzig, Bottrop and Ludwigsburg in Germany to encourage civic engagement.

The cities face different challenges, Jana said. For example, Memphis wants to make the fullest use of its status as an “aerotropolis,” a global distribution center. Bottrop, on the other hand, is dealing with the shutdown of its mining industry and the effect of that industry on the city’s water and landscape. “Civic engagement includes citizens in the decision-making process of solving their own problems,” Jana said. “In the past, people in power have decided what to do. … Civic engagement allows citizens to become involved and set the priorities.”

Representatives from the six cities have met with TMI in Berlin and Washington. Jana, an Army brat who went to school in Germany, will head for Leipzig on April 20 for the next round of dialogue. There, representatives from the cities will assess civic engagement projects and share their experiences and lessons learned.

Read the full (original) story here.

“Civic engagement includes citizens in the decision-making process of solving their own problems.”

Tiffany Jana, CEO
TMI Consulting Inc

Community Conversations

Exploring Regional History & Shaping the Future Together

TMI Consulting Inc. facilitators are leading the sessions on recent decades in Richmond history as part of a Sesquicentennial collaboration with the Valentine Richmond History Center, The Future of Richmond’s Past and the Virginia Center for Inclusive Communities.

“This is truly a community conversation, not simply a lecture,” says TMI CEO Tiffany Jana. “We are trying to create an experience where we hear and value the stories of all members of the community, not just a few experts. As people share their first-hand accounts of their experiences, we will have a much more accurate picture of our region and our communal home.” In addition to addressing the decade of the month, people at the Conversations will look at a newly drafted tourism map for Richmond which includes current versions of Richmond’s Slave Trail and the proposed Richmond Liberty Trail. Ultimately these trails will provide visitors with a comprehensive view of the city’s history from the Revolutionary War through the Civil War to the Civil Rights Movement.

This series is the third set of Community Conversations facilitated by TMI. The series is to engage in a dialogue about the region’s past and how that past can more positively shape the area’s future.

TMI’s program designs create environments for open discussion and learning that are helping to redefine and broaden our organization’s and our community’s understanding of the creativity and power that can be found in a more inclusive and informed understanding of our past.”

- William Martin, Director
Valentine Richmond History Center

Race: Are We So Different?

National Touring Exhibit at the Science Museum of Virginia.

TMI project managed this three-month exhibit and created a companion program series that included 66 different events. The events ranged from curating culturally diverse local artwork and artifacts for special gallery features, to five day-long cultural festivals celebrating food, music, dance, arts, and crafts. TMI worked with an advisory team of diverse community leaders to select dozens of speakers for discussion panels, keynotes, and lecture series during the exhibit.

Finally, TMI designed and facilitated dialogues for corporate groups after experiencing the exhibit. TMI designed the dialogues to help companies support their diversity and inclusion initiatives by creating actionable links between the exhibit and their daily work. Over 1000 area employees participated in the dialogues and TMI and the Science Museum of Virginia captured qualitative and quantitative data that indicate the dialogues and the Race: Are We So Different? exhibit experiences were an overwhelming success.

TMI has been booked nationally to deliver keynotes and workshops about the success of this case study and other TMI projects. Contact us for proof of performance.

“When working with TMI, we felt we were working with a true partner.”

- Rich Conti
Chief Wonder Officer
Science Museum of Virginia

Challenge: Low Employee Engagement

$300M ORGANIZATION

TMI conducted an organizational assessment for 1700 employees, interpreted the data, and helped leaders define the existing organizational state versus the desired state. Then we designed a multi-year organizational culture change strategy. The culture change process included executive and high-potential leadership coaching, all-staff culture change training, diversity, and employee engagement programs. Training affected and included all organizational systems to ensure strategic alignment. After all staff had experienced the first level of training, new systems were developed to support the changing culture.

TMI worked with the internal human resources team to develop accountability measures and trained HR on implementing the tools. The award-winning organization is a nationally recognized industry leader and the culture change strategy, accountability measures, and diverse programs are still in place many years later.  The employees are more engaged, and have taken ownership of the programs and processes TMI implemented.

“I HIGHLY RECOMMEND TMI TO ANY ORGANIZATION REQUIRING EXPERTISE IN DEVELOPING AND DELIVERING DIVERSITY/INCLUSION PROGRAMS & INTERVENTIONS.”

-Bob Blake
Leadership Metro Richmond

PARTICIPATORY BUDGET MEETINGS

City Government

TMI worked with a local government jurisdiction to solicit input from residents on the locality’s budget. TMI designed and facilitated these meetings in order to ensure that everyone had an opportunity to voice their opinions on the government’s spending priorities. TMI used audience response technology to both gather data and help community members see what their fellow citizens prioritized.

Four open community meetings and a web survey produced a large amount of quantitative data that TMI analyzed. The views of various community sectors as well as the priorities of the community as a whole were written into a substantial report.

Finally, one year later TMI worked with the government leaders to communicate back to the community both the results of the public process as well as the way in which is the budget was shaped by the residents’ priorities.

“I ENJOYED YOUR POSITIVE-ENERGY, GOOD-HUMORED PRESENTATION…AS WELL AS THE GOOD CHEMISTRY BETWEEN TIFFANY AND MATTHEW.”

-Howard Parrish,
RCLI 2011