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Senior Lead Facilitator 

Job Description

A Senior Lead Facilitator develops and conducts diversity and inclusion training and is able to facilitate hard conversations, keeping meetings and trainings focused on the subject of discussion, and/or addressing the challenge at hand.

Senior Lead Facilitators must be able to:

  • Lead participants to consider the broader context of the issues.
  • Provide a neutral perspective and manage the process.
  • Move meetings and trainings along in a timely manner.
  • Help the group achieve useful learning outcomes.
  • Give the group a sense of accomplishment.
Job Classification

Independent Contractor

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and printers/scanners.

Education/Experience

4+ years of facilitation experience.

Competencies

  • Business acumen
  • Communication
  • Global & Cultural Awareness
  • Relationship Management

Key Responsibilities

  • Helping group members use the same tool at the same time on the same problem to accomplish its goals or outcomes. Sometimes this involvement means helping the group change directions and redefine its goals and desired outcomes.
  • Helping the group clarify its goals or desired outcomes.
  • Connect with a variety of people, at all levels of an organization, and across all demographics.
  • Read a room and adapt facilitation style given the needs of the participants/audience.
  • Creative with the ability to contribute to the process of generating and revising training content.
  • Suggests methods and procedures to ensure win/win solutions.
  • Protects all members of the group from attack .
  • Makes sure that everyone has the opportunity to participate.
  • Periodically summarizes the group consensus on issues to validate and clarify the progress of the discussion.
  • Has experience with client and project management.

Key Skills:

  • Communication: Communication skills are critical for a facilitator. How you communicate, aside from the substance of the event, can make a difference in gaining support and moving things along efficiently and effectively. Some skill points for communicating include the following:
    • Active Listening: Be genuinely interested in other people's thoughts and feelings. Listen intently. Make eye contact.
    • Modeling: Practice behavior that you want reflected back to you. Try to be non-judgmental. Watch your nonverbal messages; remember to have some fun.
    • Summarizing: Use paraphrasing as a method of clarifying. Check your perceptions with the group. For example: "Please correct me if I'm wrong, but I think Bob and Carmen's comments summarized our last 10 minutes quite well by stating...". It is very important to summarize at the end of key parts of the agenda and at the end of meetings.
    • Focusing Attention and Pacing: Keep the group on the topic and focused, using care to limit or
      reduce repetition. This is one of the facilitator's primary responsibilities. Stay on track!
    • Waiting or Silence: Remember that sometimes the hardest thing to do is nothing.
    • Scanning and Observing: Nurture full participation from the group. Watch nonverbal cues in the form of body movement, facial expression, and gesture (may indicate loss of attention, confusion, or discontent) − take a break, change the pace, change the topic, etc.
  • Inclusion: Make sure everyone has an equal opportunity to participate. Encourage those who have been silent to comment. For example, saying in a humorous way: “I’m being rated by my client on the degree to which I get everyone to talk!”
Classification

Independent Contractor

Salary

Hourly rate based on experience

Reports to

CEO and Founder

Travel

Some travel is expected for this position.

Additional Qualifications

None required for this position.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee
frequently is required to stand; walk; use hands to sort, select, or distribute; and reach with hands and
arms. The job requires long periods of standing while teaching a class.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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